Privacy Policy

Who we are

DONE ("we," "us") is a website design and management service operated by a small team based in Redmond, Washington. You can reach us at hello@itsdone.website.

What we collect

When you use our service, we collect:

• Business details you provide so we can build your website, including your business name, services, hours, contact information, images, and text.
• Contact information such as your name, email address, and phone number.
• Payment information, which is handled by our third-party payment processor. We do not store your full card details on our servers.
• Basic usage data about how visitors use the websites we host for you, such as pages viewed and general location, used to provide analytics you've requested.

How we use it

We use your information only to build, host, maintain, and support your website, to bill you, to respond to your questions, and to send you service-related notices. We do not sell your personal information.

Cookies and analytics

Our sites may use cookies and third-party analytics to understand traffic and improve the service. You can disable cookies in your browser, though some features may not work as intended.

Sharing

We share information only with service providers who help us run the business — for example, hosting, payment processing, and email. These providers are only given what they need to do their job.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you by emailing hello@itsdone.website. We'll respond within a reasonable time.

Data retention

We keep your information for as long as your account is active and for a short period afterward as needed for legal, tax, and operational reasons.

Security

We take reasonable measures to protect your information, but no online service can guarantee perfect security.

Changes

If we update this policy, we'll post the new version here with a new "last updated" date.

Contact

Questions? Email hello@itsdone.website.